Willo - Service Disruption - Application Unavailable in Some Regions – تفاصيل الحادثة

جميع الأنظمة جاهزة للعمل

Service Disruption - Application Unavailable in Some Regions

تم الحل
أداء متدهور
بدأ في منذ 4 أشهراستمر ساعة واحدة تقريباً

متأثر

EU Region

أداء متدهور من 8:45 AM ألى 9:23 AM, جاهز للعمل من 9:23 AM ألى 9:52 AM

التحديثات
  • تم الحل
    UTC
    تم الحل

    We have monitored the service since the fix was applied and can confirm all users should now have access to Willo without any issues. If you cleared your browser cache earlier and are still experiencing any problems, please contact our support team.

    We apologise for the disruption caused this morning and thank you for your patience.

  • المراقبة
    UTC
    المراقبة

    The issue affecting access to Willo has been resolved. If you are still seeing a blank white screen, please try the following:

    1. Clear your browser cache

    2. Refresh the page

    If you continue to experience any issues after doing this, please contact our support team.

    We apologise for the disruption and thank you for your patience.

  • محدد
    UTC
    محدد

    We are continuing to work on resolving an issue affecting access to Willo for some users. If you are affected, you will see a blank white screen when attempting to log in.

    Our team has identified the cause and is actively implementing a fix. We expect to provide a further update within the next 20 minutes.

    We're sorry for the disruption to your hiring process and appreciate your patience.

  • تحقيق
    UTC
    تحقيق

    We are currently investigating reports of the Willo platform being inaccessible for some users. Affected users will see a blank screen when attempting to access the application. This appears to be isolated to specific geographic regions and does not affect all users.

    Our engineering team has identified a likely cause and is actively working on a resolution. We will provide an update within 30 minutes.

    We apologise for the disruption.