Willo - Platform access in certain regions – Incident details

SMS Delivery experiencing degraded performance

Platform access in certain regions

Resolved
Partial outage 70 %
Started about 5 hours agoLasted about 4 hours

Affected

EU Region

Partial outage from 11:06 AM to 3:13 PM

Candidates

Partial outage from 11:06 AM to 3:13 PM

Assessment

Partial outage from 11:06 AM to 3:13 PM

ID Verification

Partial outage from 11:06 AM to 3:13 PM

Employers

Partial outage from 11:06 AM to 3:13 PM

Sign up

Partial outage from 11:06 AM to 3:13 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified and are working on a fix for this incident. If you are experiencing this issue, please refresh your browser by:

    Windows & Linux: Press Ctrl + F5 or Ctrl + Shift + R.

    Mac: Press Cmd + Shift + R


    You will be able to access Willo after this.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident and will update this page shortly.