Willo - Degraded performance for multiple models – Incident details

Cloudflare → Cloudflare Sites and Services → Network experiencing degraded performance

Degraded performance for multiple models

Resolved
Degraded performance
Started 2 months agoLasted 2 hours 41 minutes

Affected

External Services

Degraded performance from 4:20 PM to 6:26 PM

Anthropic Intelligence

Degraded performance from 4:20 PM to 6:26 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue affecting Claude Opus 5 has been resolved. Impact occurred from 16:11 to 18:23 UTC.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    We are investigating elevated errors on requests to Claude Opus 5. We will provide an update as soon as possible.

  • Update
    UTC
    Update

    We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, Claude Opus 5, Claude Sonnet 5, Claude Haiku 4.5, and other Claude models. We will provide an update as soon as possible.

  • Investigating
    UTC
    Investigating

    We are investigating reports of degraded performance affecting multiple models. We will provide an update as soon as possible.