Willo - Degraded Perfrormance – Details zu Vorfällen

Teilweise herabgesetzte Leistung festgestellt

Degraded Perfrormance

Gelöst
Teilausfall
Aufgetreten am vor etwa 3 JahrenDauerte etwa 8 Stunden

Betroffen

Candidates

Employers

Teilausfall aus 6:21 AM zu 2:50 PM

Sign up

Teilausfall aus 6:21 AM zu 2:50 PM

Media playback

Teilausfall aus 6:21 AM zu 2:50 PM

Assessment Library

Teilausfall aus 6:21 AM zu 2:50 PM

User Management

Teilausfall aus 6:21 AM zu 2:50 PM

Aktualisierung
  • Gelöst
    UTC
    Gelöst

    Changes to restore access for all users have been successfully rolled out - we continue to monitor system access. If any user, or candidate has a technical query please contact us at: support.willo.video An incident report will be prepared within the next 24 hours. If you were impacted, we thank you for your patience.

  • Update
    UTC
    Update

    Thank you for your patience - we're still working on rolling out access for affected users.

  • Update
    UTC
    Update

    We are working to restore access to affected users in a controlled manner. This means that certain users and candidates will regain full access before others - this is to be expected and is completely normal. Thank you for your patience.

  • Update
    UTC
    Update

    Our engineering team are preparing to make some changes to restore access for all users shortly. For candidates please check back later today to complete your interview. Thank you for your patience.

  • Analyse
    UTC
    Analyse

    Some of our users and candidates are having issues accessing the system. We're currently investigating and will have full access for everyone again shortly. Please check back here for updates.