Willo - Geschichte beachten

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Feb. 2024
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Geschichte beachten

Apr. 2024

Expect some service interruption due to essential maintenance
  • In Bearbeitung
    April 30, 2024 um 09:12
    In Bearbeitung
    April 30, 2024 um 09:12

    Maintenance is ongoing and currently running to schedule. Thank you for your continued patience!

  • Geplant
    April 30, 2024 um 06:30
    Geplant
    April 30, 2024 um 06:30

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for up to 2 hours - we recommend you do not attempt to start an interview during this time. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

Expect some service interruption due to essential maintenance
  • Geplant
    April 22, 2024 um 08:00
    Geplant
    April 22, 2024 um 08:00

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

Audio playback on iOS devices
  • Gelöst
    Gelöst

    We have deployed the fix. However, we will continue to monitor the service until there are no signs of regression. Thanks for your patience.

  • Analyse
    Analyse

    Audio playback on certain iOS devices can be on mute by default. We are currently working on a solution. The workaround is to playback video in fullscreen where an unmute icon will be visible.

Expect some service interruption due to essential maintenance
  • Geplant
    April 09, 2024 um 07:15
    Geplant
    April 09, 2024 um 07:15

    As part of our upgrade routine, we will be carrying out server maintenance. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

März 2024

Partial outage due to routine patch deployment
  • Gelöst
    Gelöst

    Full availability was restored as of 13:45 (UTC) and the system has remained stable for 25 minutes. This matter is now considered resolved.

  • Analyse
    Analyse

    A routine patch deployment has resulted in a higher-than-usual database load which may cause temporary unavailability of service for some users. Our engineering team is working on fixing this as a matter of urgency. We will keep you posted on the status until we resolve the issue.

Feb. 2024

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