Willo - Notice history

All systems operational

EU Region - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 99.61%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

US Region - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Notice history

Aug 2026

Expect some service interruption due to essential maintenance
  • Completed
    August 03, 2026 at 9:00 AMUTC
    Completed
    August 03, 2026 at 9:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 03, 2026 at 7:30 AMUTC
    In progress
    August 03, 2026 at 7:30 AMUTC
    Maintenance is now in progress
  • Planned
    July 20, 2026 at 9:35 AMUTC
    Planned
    July 20, 2026 at 9:35 AMUTC

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

Expect some service interruption due to essential maintenance
  • Completed
    August 03, 2026 at 8:00 AMUTC
    Completed
    August 03, 2026 at 8:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 03, 2026 at 7:00 AMUTC
    In progress
    August 03, 2026 at 7:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 20, 2026 at 9:38 AMUTC
    Planned
    July 20, 2026 at 9:38 AMUTC

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

Jul 2026

Platform access in certain regions
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified and are working on a fix for this incident. If you are experiencing this issue, please refresh your browser by:

    Windows & Linux: Press Ctrl + F5 or Ctrl + Shift + R.

    Mac: Press Cmd + Shift + R


    You will be able to access Willo after this.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident and will update this page shortly.

Jun 2026

Sub-processor outages affecting Willo Intelligence availability
  • Resolved
    UTC
    Resolved

    The upstream issues affecting our subprocessors (Anthropic and OpenAI) have now been resolved. Willo Intelligence features are fully operational again.

    Thank you for your patience.

  • Monitoring
    UTC
    Monitoring

    Due to the unavailability of Anthropic (https://status.claude.com/) and OpenAI (https://status.openai.com/) services, some of the Willo Intelligence features are currently unavailable.

    We are actively monitoring our subprocessors and the progress of this incident, and will update the system status accordingly.

Jun 2026 to Aug 2026

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