Willo - Stop recording button – Detalles del incidente

Experimentando un rendimiento parcialmente degradado

Stop recording button

Resuelto
En funcionamiento
Iniciado el hace más de 4 añosDuró 4 días

Afectado

Candidates

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    We have temporarily changed the camera settings on iPhone whilst using Safari to allow older devices, and those with limited storage space to interview successfully.

  • Actualizar
    UTC
    Actualizar

    The issue has been identified to only affect Safari browsers and a fix will be in place shortly. In the meantime please use Google Chrome or Firefox browsers to access Willo. Thanks for your patience.

  • Investigando
    UTC
    Investigando

    Some browsers and devices are causing the Stop recording button to fail to respond. This is a localised issue and affecting less than 3% of interviews. Whilst we fix it we suggest using an alternative browser or even an alternative device if you have one.