Willo - Historial de avisos

Sistemas funcionando con normalidad

EU Region - En funcionamiento

100% - disponible
jun 2023 · 100.0%jul · 100.0%ago · 100.0%

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jun 2023
jul 2023
ago 2023

US Region - En funcionamiento

100% - disponible
jun 2023 · 100.0%jul · 100.0%ago · 100.0%

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jun 2023
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Historial de avisos

ago 2023

Expect some services downtime due to server upgradation and maintenance
  • Programado
    agosto 21, 2023 a 08:00UTC
    Programado
    agosto 21, 2023 a 08:00UTC

    As part of the upgrade routine, we will be carrying out server maintenance/ up-gradation work for this Service. This work may affect the Service to be unavailable during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

jul 2023

Login page unavailable
  • Resuelto
    UTC
    Resuelto

    This issue has now been resolved and we have released a patch for impacted Chrome and Chromium browsers. All users can now log in again as normal. Thank you for your patience.

  • Actualizar
    UTC
    Actualizar

    A fix is being rolled out to affected Chrome and Chromium browsers now...

  • Actualizar
    UTC
    Actualizar

    We have narrowed this down to specific versions of Chrome and Chromium browsers. The issue does not impact candidates or already logged in users. If you have Opera browser you can switch to this browser and log in successfully. A fix will be available soon.

  • Investigando
    UTC
    Investigando

    Certain users in certain regions are reporting issues accessing the login page of Willo. We are investigating the issue and have access restored for everyone shortly. Thanks for your patience

jun 2023

Scheduled update of AWS versions
  • En progreso
    junio 19, 2023 a 07:42UTC
    En progreso
    junio 19, 2023 a 07:42UTC

    TThe maintenance has been completed

  • Programado
    junio 19, 2023 a 07:10UTC
    Programado
    junio 19, 2023 a 07:10UTC

    We are scheduling maintenance of our AWS stack which supports the Willo application. Some interrupted access should be expected during this essential works and we apologise for any inconvenience caused.

Degraded Perfrormance
  • Resuelto
    UTC
    Resuelto

    Changes to restore access for all users have been successfully rolled out - we continue to monitor system access. If any user, or candidate has a technical query please contact us at: support.willo.video An incident report will be prepared within the next 24 hours. If you were impacted, we thank you for your patience.

  • Actualizar
    UTC
    Actualizar

    Thank you for your patience - we're still working on rolling out access for affected users.

  • Actualizar
    UTC
    Actualizar

    We are working to restore access to affected users in a controlled manner. This means that certain users and candidates will regain full access before others - this is to be expected and is completely normal. Thank you for your patience.

  • Actualizar
    UTC
    Actualizar

    Our engineering team are preparing to make some changes to restore access for all users shortly. For candidates please check back later today to complete your interview. Thank you for your patience.

  • Investigando
    UTC
    Investigando

    Some of our users and candidates are having issues accessing the system. We're currently investigating and will have full access for everyone again shortly. Please check back here for updates.

jun 2023 a ago 2023

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