Willo - Stop recording button – Détails de l'incident

Expérimenter des performances partiellement dégradées

Stop recording button

Résolu
Opérationnel
Signalé le il y a plus de 4 ansA duré 4 jours

Concernés

Candidates

Mises à jour
  • Résolu
    UTC
    Résolu

    We have temporarily changed the camera settings on iPhone whilst using Safari to allow older devices, and those with limited storage space to interview successfully.

  • Mettre à jour
    UTC
    Mettre à jour

    The issue has been identified to only affect Safari browsers and a fix will be in place shortly. In the meantime please use Google Chrome or Firefox browsers to access Willo. Thanks for your patience.

  • Détecté
    UTC
    Détecté

    Some browsers and devices are causing the Stop recording button to fail to respond. This is a localised issue and affecting less than 3% of interviews. Whilst we fix it we suggest using an alternative browser or even an alternative device if you have one.