Willo - Historique des incidents

As part of the upgrade routine, maintenance will be carried out for all Identity Verification services. This work may result in Identity Verification services being unavailable during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

TThe maintenance has been completed

TThe maintenance has been completed

The Willo application is now available again although it may appear slow to load while the changes take effect. We are continuing to verify the changes and will update the status accordingly once complete. If you have any questions regarding the Willo application, please get in touch with support@willo.video

We are currently in the final stages of testing and hope to resume normal service shortly.

We are beyond the halfway point of the scheduled maintenance window. Current work is going according to schedule, and tests up until this point have been successful. Thank you for your continued patience.

Maintenance Details: Date: November 9, 2023 Time: 06:00 - 09:00 (UTC) Duration: 3 hours During this maintenance period, the Willo web application will be temporarily unavailable. Our team will be working diligently to perform necessary updates and improvements to enhance your user experience. We understand that this may cause some inconvenience, and we apologize for any disruption this may cause. However, please be assured that we are committed to ensuring that Willo operates smoothly and securely. Action required: During the scheduled maintenance window, Willo’s Integrations and APIs will experience temporary interruptions. In order to ensure the smooth execution of these processes, we request that you refrain from initiating remote invites within this timeframe. Thank you for your understanding and continued support. If you have any urgent questions regarding this maintenance, please do not hesitate to reach out to our support team at support@willo.video