Willo - Historique des incidents

Expérimenter des performances partiellement dégradées

EU Region - Opérationnel

100% - disponibilité
févr. 2023 · 100.0%mars · 100.0%avr. · 100.0%

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févr. 2023
mars 2023
avr. 2023

US Region - Performances dégradées

100% - disponibilité
févr. 2023 · 100.0%mars · 100.0%avr. · 100.0%

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févr. 2023
mars 2023
avr. 2023

Historique des incidents

avr. 2023

Services interrupted
  • Résolu
    UTC
    Résolu

    Willo is now fully operational and stable. Thank you for your patience.

  • Détecté
    UTC
    Détecté

    We are currently experiencing a partial outage and we have identified the root cause of the problem with our service. Our engineering team is working on the stability of Willo. We will keep you all posted on the status until we resolve the issue.

mars 2023

Intermittent service disruption
  • Détecté
    UTC
    Détecté

    We experienced some intermittent service disruption due to data migrations where access to the database was not available. We apologise for any inconvenience caused and will conduct an investigation into the cause of the disruption to service.

Expect some services downtime due to routine updates
  • Pas encore commencé
    mars 15, 2023 à 08:45UTC
    Pas encore commencé
    mars 15, 2023 à 08:45UTC

    As part of the upgrade routine, we will be carrying out maintenance & upgrades for this service. This work will affect the Service to be unavailable during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this maintenance exercise.

Scheduled maintenance of Digital Identity Checks
  • Pas encore commencé
    mars 02, 2023 à 08:00UTC
    Pas encore commencé
    mars 02, 2023 à 08:00UTC

    Disruptive maintenance is scheduled for Digital Identity Checks and UK Right to Work checks on 11 March between 08:00-08:05 UTC. Users may see an error message or find Digital Identity Checks unavailable at this time.

févr. 2023

Expect some services downtime due to maintenance
  • Pas encore commencé
    février 28, 2023 à 08:15UTC
    Pas encore commencé
    février 28, 2023 à 08:15UTC

    As part of the upgrade routine, we will be carrying out maintenance work for this Service. This work will affect the Service to be unavailable during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this upgrading exercise.

Expect some services downtime due to server upgradation and maintenance
  • Pas encore commencé
    février 15, 2023 à 10:30UTC
    Pas encore commencé
    février 15, 2023 à 10:30UTC

    As part of the upgrade routine, we will be carrying out server maintenance/ up-gradation work for this Service. This work will affect the Service to be unavailable during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

Some users may be logged out due to security improvements
  • Pas encore commencé
    février 01, 2023 à 08:01UTC
    Pas encore commencé
    février 01, 2023 à 08:01UTC

    As part of the upgrade routine, we will be carrying out security improvements for this Service. This work will affect the Service to be unavailable during the maintenance window and may result in some users being logged out the system. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

févr. 2023 à avr. 2023

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