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We have released a fix which has successfully resolved the issue. We also removed the need for correct capitalisation of email addresses.
We are investigating the issue right now. Please use another browser or Incognito mode until this is resolved.
We have resolved this issue and all interviewees can now upload successfully to the platform.
We are investigating an issue where certain interviewees cannot successfully save their video answers to the server.
We have some scheduled maintenance whilst we update server settings.
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