Willo - Service Disruption - Application Unavailable in Some Regions – 故障详情

SMS Delivery 目前性能下降

Service Disruption - Application Unavailable in Some Regions

已解决
性能下降
开始于 2 个月前持续 大约 1 小时

受到影响

EU Region

性能下降 从 8:45 AM 至 9:23 AM, 运行正常 从 9:23 AM 至 9:52 AM

更新
  • 已解决
    UTC
    已解决

    We have monitored the service since the fix was applied and can confirm all users should now have access to Willo without any issues. If you cleared your browser cache earlier and are still experiencing any problems, please contact our support team.

    We apologise for the disruption caused this morning and thank you for your patience.

  • 持续监控中
    UTC
    持续监控中

    The issue affecting access to Willo has been resolved. If you are still seeing a blank white screen, please try the following:

    1. Clear your browser cache

    2. Refresh the page

    If you continue to experience any issues after doing this, please contact our support team.

    We apologise for the disruption and thank you for your patience.

  • 已确认问题
    UTC
    已确认问题

    We are continuing to work on resolving an issue affecting access to Willo for some users. If you are affected, you will see a blank white screen when attempting to log in.

    Our team has identified the cause and is actively implementing a fix. We expect to provide a further update within the next 20 minutes.

    We're sorry for the disruption to your hiring process and appreciate your patience.

  • 调查中
    UTC
    调查中

    We are currently investigating reports of the Willo platform being inaccessible for some users. Affected users will see a blank screen when attempting to access the application. This appears to be isolated to specific geographic regions and does not affect all users.

    Our engineering team has identified a likely cause and is actively working on a resolution. We will provide an update within 30 minutes.

    We apologise for the disruption.