Willo - سجل التاريخ

جميع الأنظمة جاهزة للعمل

EU Region - جاهز للعمل

100% - محدث
مارس 2024 · 100.0%أبريل · 100.0%مايو · 100.0%

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مارس 2024
أبريل 2024
مايو 2024

US Region - جاهز للعمل

100% - محدث
مارس 2024 · 100.0%أبريل · 100.0%مايو · 100.0%

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مارس 2024
أبريل 2024
مايو 2024

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مايو 2024

Expect some services downtime due to database maintenance
  • مخطط
    مايو 17, 2024 في 18:00UTC
    مخطط
    مايو 17, 2024 في 18:00UTC

    As part of the upgrade routine, we will be carrying out database maintenance work. This work result in service interruption during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

  • تحديث
    مايو 17, 2024 في 06:48UTC
    تحديث
    مايو 17, 2024 في 06:48UTC

    TThe maintenance has been completed

  • قيد التقدم
    مايو 17, 2024 في 06:46UTC
    قيد التقدم
    مايو 17, 2024 في 06:46UTC

    Database maintenance is complete and we are now verifying the changes

Degraded database performance
  • تم الحل
    UTC
    تم الحل

    The incident has been resolved

  • تحقيق
    UTC
    تحقيق

    We are currently experiencing slower than usual database performance, though the system remains available. We have identified the root cause of the problem and our engineering team is working on a fix. Details of the maintenance schedule for this can be accessed here: https://willovideo.freshstatus.io/incident/932211

أبريل 2024

Expect some service interruption due to essential maintenance
  • قيد التقدم
    أبريل 30, 2024 في 09:12UTC
    قيد التقدم
    أبريل 30, 2024 في 09:12UTC

    Maintenance is ongoing and currently running to schedule. Thank you for your continued patience!

  • مخطط
    أبريل 30, 2024 في 06:30UTC
    مخطط
    أبريل 30, 2024 في 06:30UTC

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for up to 2 hours - we recommend you do not attempt to start an interview during this time. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

Expect some service interruption due to essential maintenance
  • مخطط
    أبريل 22, 2024 في 08:00UTC
    مخطط
    أبريل 22, 2024 في 08:00UTC

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

Audio playback on iOS devices
  • تم الحل
    UTC
    تم الحل

    We have deployed the fix. However, we will continue to monitor the service until there are no signs of regression. Thanks for your patience.

  • تحقيق
    UTC
    تحقيق

    Audio playback on certain iOS devices can be on mute by default. We are currently working on a solution. The workaround is to playback video in fullscreen where an unmute icon will be visible.

Expect some service interruption due to essential maintenance
  • مخطط
    أبريل 09, 2024 في 07:15UTC
    مخطط
    أبريل 09, 2024 في 07:15UTC

    As part of our upgrade routine, we will be carrying out server maintenance. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

مارس 2024

Partial outage due to routine patch deployment
  • تم الحل
    UTC
    تم الحل

    Full availability was restored as of 13:45 (UTC) and the system has remained stable for 25 minutes. This matter is now considered resolved.

  • تحقيق
    UTC
    تحقيق

    A routine patch deployment has resulted in a higher-than-usual database load which may cause temporary unavailability of service for some users. Our engineering team is working on fixing this as a matter of urgency. We will keep you posted on the status until we resolve the issue.

مارس 2024 ألى مايو 2024

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