Willo - Degraded database performance – Incident details

Experiencing partially degraded performance

Degraded database performance

Resolved
Degraded performance
Started about 2 years agoLasted about 12 hours

Affected

Employers

Degraded performance from 6:20 PM to 6:48 AM

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Degraded performance from 6:20 PM to 6:48 AM

Sign in

Degraded performance from 6:20 PM to 6:48 AM

Media playback

Degraded performance from 6:20 PM to 6:48 AM

Assessment Library

Degraded performance from 6:20 PM to 6:48 AM

User Management

Degraded performance from 6:20 PM to 6:48 AM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    We are currently experiencing slower than usual database performance, though the system remains available. We have identified the root cause of the problem and our engineering team is working on a fix. Details of the maintenance schedule for this can be accessed here: https://willovideo.freshstatus.io/incident/932211