Willo - Global IT outage - Willo unaffected – Incident details

All systems operational

Global IT outage - Willo unaffected

Resolved
Operational
Started over 1 year agoLasted about 7 hours
Updates
  • Resolved
    Resolved

    The incident has been resolved

  • Update
    Update

    As we are not a Crowdstrike user, we remained unaffected by this outage. Regardless, we recognised that any number of vendors or subprocessors of Willo may have been impacted by this incident which could have resulted in an impact to Willo's service. As a result of the incident now being addressed, we are comfortable that any risk has been addressed and we are now closing this incident.

  • Investigating
    Investigating

    We are aware of a global IT outage which is affecting many organisations around the world. Details of the organisations affected can be seen here: https://downdetector.co.uk/ As it stands, the Willo service remains unaffected, however we will continue to monitor and test the system to ensure that service is maintained.