Willo - Sub-processor outages affecting Willo Intelligence availability – Incident details

All systems operational

Sub-processor outages affecting Willo Intelligence availability

Resolved
Degraded performance
Started 3 months agoLasted about 2 hours

Affected

Employers

Degraded performance from 2:00 PM to 3:57 PM

Intelligence

Degraded performance from 2:00 PM to 3:57 PM

Updates
  • Resolved
    UTC
    Resolved

    The upstream issues affecting our subprocessors (Anthropic and OpenAI) have now been resolved. Willo Intelligence features are fully operational again.

    Thank you for your patience.

  • Monitoring
    UTC
    Monitoring

    Due to the unavailability of Anthropic (https://status.claude.com/) and OpenAI (https://status.openai.com/) services, some of the Willo Intelligence features are currently unavailable.

    We are actively monitoring our subprocessors and the progress of this incident, and will update the system status accordingly.