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Hinweisverlauf

Aktuellen Status anzeigen

Apr. 2024

APR30
Expect some service interruption due to essential maintenance
AbgeschlossenWartung4 Stunden
  • In Bearbeitung
    April 30, 2024 um 09:12UTC
    In Bearbeitung
    April 30, 2024 um 09:12UTC

    Maintenance is ongoing and currently running to schedule. Thank you for your continued patience!

  • Geplant
    April 30, 2024 um 06:30UTC
    Geplant
    April 30, 2024 um 06:30UTC

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for up to 2 hours - we recommend you do not attempt to start an interview during this time. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

APR22
Expect some service interruption due to essential maintenance
AbgeschlossenWartung1 Stunde
  • Geplant
    April 22, 2024 um 08:00UTC
    Geplant
    April 22, 2024 um 08:00UTC

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

Audio playback on iOS devices
Gelöst13 Stunden 5 Minuten
  • Gelöst
    UTC
    Gelöst

    We have deployed the fix. However, we will continue to monitor the service until there are no signs of regression. Thanks for your patience.

  • Analyse
    UTC
    Analyse

    Audio playback on certain iOS devices can be on mute by default. We are currently working on a solution. The workaround is to playback video in fullscreen where an unmute icon will be visible.

APR9
Expect some service interruption due to essential maintenance
AbgeschlossenWartung1 Stunde
  • Geplant
    April 09, 2024 um 07:15UTC
    Geplant
    April 09, 2024 um 07:15UTC

    As part of our upgrade routine, we will be carrying out server maintenance. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

März 2024

Partial outage due to routine patch deployment
GelöstTeilausfall1 Stunde
  • Gelöst
    UTC
    Gelöst

    Full availability was restored as of 13:45 (UTC) and the system has remained stable for 25 minutes. This matter is now considered resolved.

  • Analyse
    UTC
    Analyse

    A routine patch deployment has resulted in a higher-than-usual database load which may cause temporary unavailability of service for some users. Our engineering team is working on fixing this as a matter of urgency. We will keep you posted on the status until we resolve the issue.

Feb. 2024

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