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As part of the upgrade routine, we will be carrying out server maintenance/ up-gradation work for this Service. This work may affect the Service to be unavailable during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.
This issue has now been resolved and we have released a patch for impacted Chrome and Chromium browsers. All users can now log in again as normal. Thank you for your patience.
A fix is being rolled out to affected Chrome and Chromium browsers now...
We have narrowed this down to specific versions of Chrome and Chromium browsers. The issue does not impact candidates or already logged in users. If you have Opera browser you can switch to this browser and log in successfully. A fix will be available soon.
Certain users in certain regions are reporting issues accessing the login page of Willo. We are investigating the issue and have access restored for everyone shortly. Thanks for your patience
TThe maintenance has been completed
We are scheduling maintenance of our AWS stack which supports the Willo application. Some interrupted access should be expected during this essential works and we apologise for any inconvenience caused.
Changes to restore access for all users have been successfully rolled out - we continue to monitor system access. If any user, or candidate has a technical query please contact us at: support.willo.video An incident report will be prepared within the next 24 hours. If you were impacted, we thank you for your patience.
Thank you for your patience - we're still working on rolling out access for affected users.
We are working to restore access to affected users in a controlled manner. This means that certain users and candidates will regain full access before others - this is to be expected and is completely normal. Thank you for your patience.
Our engineering team are preparing to make some changes to restore access for all users shortly. For candidates please check back later today to complete your interview. Thank you for your patience.
Some of our users and candidates are having issues accessing the system. We're currently investigating and will have full access for everyone again shortly. Please check back here for updates.
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