We have temporarily changed the camera settings on iPhone whilst using Safari to allow older devices, and those with limited storage space to interview successfully.
Update
Update
The issue has been identified to only affect Safari browsers and a fix will be in place shortly.
In the meantime please use Google Chrome or Firefox browsers to access Willo.
Thanks for your patience.
Investigating
Investigating
Some browsers and devices are causing the Stop recording button to fail to respond. This is a localised issue and affecting less than 3% of interviews.
Whilst we fix it we suggest using an alternative browser or even an alternative device if you have one.
