Willo - PDF downloads – Incident details

Experiencing partially degraded performance

PDF downloads

Resolved
Degraded performance
Started over 2 years agoLasted 9 minutes

Affected

Integrations

Degraded performance from 2:46 PM to 2:55 PM

Digital identity check

Degraded performance from 2:46 PM to 2:55 PM

DBS check

Degraded performance from 2:46 PM to 2:55 PM

Updates
  • Resolved
    UTC
    Resolved

    This has now been fixed for all users. Please refresh your page before trying to download a PDF file again. If you have any persistent issues please contact the support team. Thanks for your patience :)

  • Investigating
    UTC
    Investigating

    Certain users are experiencing access denied issues when trying to view or download PDF files. We're working on a solution now.