Willo - Notice history

System Under Maintenance

EU Region - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

US Region - Under maintenance

100% - uptime
Oct 2022 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Notice history

Dec 2022

Service temporarily interrupted
  • Update
    Update

    The incident has been resolved

  • Investigating
    Investigating

    Our application encountered a temporary connection interruption resulting in a partial outage.

System down
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We have had to restart the Willo application in order to address some performance issues affecting the platform. The system will be available within a matter of minutes - thank you for your patience.

Partial outage
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We have been experiencing intermittent partial outages due to high database load.

Scheduled update
  • Planned
    December 15, 2022 at 8:00 AM
    Planned
    December 15, 2022 at 8:00 AM

    This is our bi-monthly update to the platform where we introduce various performance improvements and new features. We do not anticipate any downtime but please be aware that accessing the platform during this maintenance window may be impacted. To avoid being impacted by this scheduled update we suggest you limit your use of the Willo platform during this short period of time. You can see what we are working on at feedback.willo.video at anytime. Thanks for your patience whilst we make Willo better for everyone.

Interrupted service
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are implementing some security & performance updates which are resulting in interrupted service. We plan to be done soon and thank you for your patience.

Nov 2022

Expect some services downtime due to server upgradation and maintenance
  • Planned
    November 24, 2022 at 11:30 PM
    Planned
    November 24, 2022 at 11:30 PM

    As part of the upgrade routine, we will be carrying out server maintenance/ up-gradation work for this Service. This work will affect the Service to be unavailable during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at [helpdesk email id] if you have any questions regarding this server upgrading exercise.

  • Update
    November 24, 2022 at 12:31 PM
    Update
    November 24, 2022 at 12:31 PM

    TThe maintenance has been completed

  • In progress
    November 24, 2022 at 11:44 AM
    In progress
    November 24, 2022 at 11:44 AM

    The maintenance has been started

Expect some services downtime due to server upgradation and maintenance
  • Planned
    November 24, 2022 at 8:00 AM
    Planned
    November 24, 2022 at 8:00 AM

    As part of the upgrade routine, we will be carrying out server maintenance/ up-gradation work for this Service. This work will affect the Service to be unavailable during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at [helpdesk email id] if you have any questions regarding this server upgrading exercise.

Scheduled update
  • Planned
    November 23, 2022 at 8:00 AM
    Planned
    November 23, 2022 at 8:00 AM

    This is our bi-monthly update to the platform where we introduce various performance improvements and new features. We do not anticipate any downtime but please be aware that accessing the platform during this maintenance window may be impacted. To avoid being impacted by this scheduled update we suggest you limit your use of the Willo platform during this short period of time. You can see what we are working on at feedback.willo.video at anytime. Thanks for your patience whilst we make Willo better for everyone.

Service Interrupted
  • Resolved
    Resolved

    The incident has been resolved

  • Update
    Update

    We're working on this, thanks for your continued patience.

  • Investigating
    Investigating

    Willo is currently experiencing some interrupted services. We are investigating the route cause to resume full service as soon as possible.

Temporary interview interruption
  • Resolved
    Resolved

    The incident has been resolved

  • Investigating
    Investigating

    We are experiencing an issue with performance - please come back to try again in an hour.

Oct 2022

No notices reported this month

Oct 2022 to Dec 2022

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