Willo - Historique des incidents

Système en maintenance

EU Region - Opérationnel

100% - disponibilité
janv. 2022 · 100.0%févr. · 100.0%mars · 100.0%

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janv. 2022
févr. 2022
mars 2022

US Region - Maintenance en cours

100% - disponibilité
janv. 2022 · 100.0%févr. · 100.0%mars · 100.0%

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janv. 2022
févr. 2022
mars 2022

Historique des incidents

mars 2022

Scheduled Maintenance
  • Pas encore commencé
    mars 18, 2022 à 07:00
    Pas encore commencé
    mars 18, 2022 à 07:00

    Willo will be unavailable due to scheduled maintenance on Friday 18th March. We thank you for your patience while we undertake works to improve our platform. Hamish - Head of Product

févr. 2022

Intermittent speed issues
  • Mettre à jour
    Mettre à jour

    The system is now stable, we are continuing to explore the root cause. Thanks again for your patience.

  • Détecté
    Détecté

    We are continuing to have intermittent issues with the load speed of the system. Our team are continuing to work on this with AWS. We thank you for your patience.

System running slow
  • Résolu
    Résolu

    The system is now stable again. The degraded performance was due to network issues that we are continuing to investigate with our suppliers.

  • Détecté
    Détecté

    Following a successful reload of the system, we have encountered the same issue with session build up. We continue to investigate the root of the problem and thank you for your patience.

System slow to load
  • Résolu
    Résolu

    The issue has been resolved and the system is fully operative again. Thank you for your patience.

  • Détecté
    Détecté

    We are aware that the system is currently slow to load and are investigating the issue with Amazon.

janv. 2022

Uploading videos & files
  • Résolu
    Résolu

    The incident has been resolved

  • Détecté
    Détecté

    Some browsers and networks are currently having issues uploading files or videos, resulting in a 'Network Error' message being displayed. This is a localised issue affecting a very small minority of users. We are currently investigating the issue and thank you for your patience.

janv. 2022 à mars 2022

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