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Історія сповіщень

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квіт. 2024

КВІТ30
Expect some service interruption due to essential maintenance
ЗавершеноТехнічне обслуговування4 години
  • Триває
    квітня 30, 2024 у 9:12UTC
    Триває
    квітня 30, 2024 у 9:12UTC

    Maintenance is ongoing and currently running to schedule. Thank you for your continued patience!

  • Заплановано
    квітня 30, 2024 у 6:30UTC
    Заплановано
    квітня 30, 2024 у 6:30UTC

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for up to 2 hours - we recommend you do not attempt to start an interview during this time. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

КВІТ22
Expect some service interruption due to essential maintenance
ЗавершеноТехнічне обслуговування1 годину
  • Заплановано
    квітня 22, 2024 у 8:00UTC
    Заплановано
    квітня 22, 2024 у 8:00UTC

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

Audio playback on iOS devices
Вирішено13 годин 5 хвилин
  • Вирішено
    UTC
    Вирішено

    We have deployed the fix. However, we will continue to monitor the service until there are no signs of regression. Thanks for your patience.

  • Вивчається
    UTC
    Вивчається

    Audio playback on certain iOS devices can be on mute by default. We are currently working on a solution. The workaround is to playback video in fullscreen where an unmute icon will be visible.

КВІТ9
Expect some service interruption due to essential maintenance
ЗавершеноТехнічне обслуговування1 годину
  • Заплановано
    квітня 09, 2024 у 7:15UTC
    Заплановано
    квітня 09, 2024 у 7:15UTC

    As part of our upgrade routine, we will be carrying out server maintenance. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

берез. 2024

Partial outage due to routine patch deployment
ВирішеноЧасткова недоступність1 годину
  • Вирішено
    UTC
    Вирішено

    Full availability was restored as of 13:45 (UTC) and the system has remained stable for 25 minutes. This matter is now considered resolved.

  • Вивчається
    UTC
    Вивчається

    A routine patch deployment has resulted in a higher-than-usual database load which may cause temporary unavailability of service for some users. Our engineering team is working on fixing this as a matter of urgency. We will keep you posted on the status until we resolve the issue.

лют. 2024

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