Willo - Історія сповіщень

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трав. 2026 · 100.0%черв. · 100.0%лип. · 99.61%

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Історія сповіщень

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лип. 2026

Platform access in certain regions
ВирішеноЧасткова недоступність4 години 6 хвилин
  • Вирішено
    UTC
    Вирішено
    This incident has been resolved.
  • Моніторинг
    UTC
    Моніторинг
    We implemented a fix and are currently monitoring the result.
  • Визначено
    UTC
    Визначено

    We have identified and are working on a fix for this incident. If you are experiencing this issue, please refresh your browser by:

    Windows & Linux: Press Ctrl + F5 or Ctrl + Shift + R.

    Mac: Press Cmd + Shift + R


    You will be able to access Willo after this.

  • Вивчається
    UTC
    Вивчається

    We are currently investigating this incident and will update this page shortly.

черв. 2026

Sub-processor outages affecting Willo Intelligence availability
ВирішеноПродуктивність знижена1 годину 57 хвилин
  • Вирішено
    UTC
    Вирішено

    The upstream issues affecting our subprocessors (Anthropic and OpenAI) have now been resolved. Willo Intelligence features are fully operational again.

    Thank you for your patience.

  • Моніторинг
    UTC
    Моніторинг

    Due to the unavailability of Anthropic (https://status.claude.com/) and OpenAI (https://status.openai.com/) services, some of the Willo Intelligence features are currently unavailable.

    We are actively monitoring our subprocessors and the progress of this incident, and will update the system status accordingly.

трав. 2026

Service Disruption - Application Unavailable in Some Regions
ВирішеноПродуктивність знижена1 годину 7 хвилин
  • Вирішено
    UTC
    Вирішено

    We have monitored the service since the fix was applied and can confirm all users should now have access to Willo without any issues. If you cleared your browser cache earlier and are still experiencing any problems, please contact our support team.

    We apologise for the disruption caused this morning and thank you for your patience.

  • Моніторинг
    UTC
    Моніторинг

    The issue affecting access to Willo has been resolved. If you are still seeing a blank white screen, please try the following:

    1. Clear your browser cache

    2. Refresh the page

    If you continue to experience any issues after doing this, please contact our support team.

    We apologise for the disruption and thank you for your patience.

  • Визначено
    UTC
    Визначено

    We are continuing to work on resolving an issue affecting access to Willo for some users. If you are affected, you will see a blank white screen when attempting to log in.

    Our team has identified the cause and is actively implementing a fix. We expect to provide a further update within the next 20 minutes.

    We're sorry for the disruption to your hiring process and appreciate your patience.

  • Вивчається
    UTC
    Вивчається

    We are currently investigating reports of the Willo platform being inaccessible for some users. Affected users will see a blank screen when attempting to access the application. This appears to be isolated to specific geographic regions and does not affect all users.

    Our engineering team has identified a likely cause and is actively working on a resolution. We will provide an update within 30 minutes.

    We apologise for the disruption.

ТРАВ5
Expect some service interruption due to essential maintenance
ЗавершеноТехнічне обслуговування
  • Оновлення
    травня 05, 2026 у 7:00UTC
    Оновлення
    травня 05, 2026 у 7:00UTC
    Зараз триває технічне обслуговування
  • Завершено
    травня 05, 2026 у 7:00UTC
    Завершено
    травня 05, 2026 у 7:00UTC

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

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