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We've resolved the recording issue affecting candidates using iOS 18.4. After 48 hours of monitoring and verification, we can confirm that the issue is fully resolved and interviews are now working as expected on this version. Thank you for your patience.
We're currently seeing issues with recording interviews on devices running iOS 18.4. If you're using this version, you may experience problems when trying to record your responses. Recommendation: Please use an alternative device (such as a laptop or Android phone) to complete your interview while we investigate. We'll share updates once this has been resolved. Thanks for your patience!
As part of our ongoing commitment to improving platform performance, reliability, and security, we will be performing essential server maintenance. During this time, some users may experience brief interruptions to service. We apologise for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience on the Willo platform. If you have any questions or need assistance, our support team is ready to help on support.willo.video. Thank you for your patience and continued trust in Willo.
As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual service during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support.willo.video if you have any questions regarding this server upgrading exercise.
During this update, we’ll be introducing a range of performance enhancements to ensure a smoother experience for all users. Please note that a temporary downtime will be required during the maintenance window, which may impact access to the platform. To avoid any disruptions, we recommend refraining from using the Willo platform during this brief maintenance period. You can always stay informed about what we’re working on by visiting feedback.willo.video. Thank you for your understanding and support as we continue to make Willo better for everyone.
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