Willo - Notice history

System Under Maintenance

EU Region - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

US Region - Under maintenance

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Notice history

Jun 2023

Scheduled update of AWS versions
  • In progress
    June 19, 2023 at 7:42 AM
    In progress
    June 19, 2023 at 7:42 AM

    TThe maintenance has been completed

  • Planned
    June 19, 2023 at 7:10 AM
    Planned
    June 19, 2023 at 7:10 AM

    We are scheduling maintenance of our AWS stack which supports the Willo application. Some interrupted access should be expected during this essential works and we apologise for any inconvenience caused.

Degraded Perfrormance
  • Resolved
    Resolved

    Changes to restore access for all users have been successfully rolled out - we continue to monitor system access. If any user, or candidate has a technical query please contact us at: support.willo.video An incident report will be prepared within the next 24 hours. If you were impacted, we thank you for your patience.

  • Update
    Update

    Thank you for your patience - we're still working on rolling out access for affected users.

  • Update
    Update

    We are working to restore access to affected users in a controlled manner. This means that certain users and candidates will regain full access before others - this is to be expected and is completely normal. Thank you for your patience.

  • Update
    Update

    Our engineering team are preparing to make some changes to restore access for all users shortly. For candidates please check back later today to complete your interview. Thank you for your patience.

  • Investigating
    Investigating

    Some of our users and candidates are having issues accessing the system. We're currently investigating and will have full access for everyone again shortly. Please check back here for updates.

May 2023

No notices reported this month

Apr 2023

Services interrupted
  • Resolved
    Resolved

    Willo is now fully operational and stable. Thank you for your patience.

  • Investigating
    Investigating

    We are currently experiencing a partial outage and we have identified the root cause of the problem with our service. Our engineering team is working on the stability of Willo. We will keep you all posted on the status until we resolve the issue.

Apr 2023 to Jun 2023

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