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feb 2024 · 100.0%mar · 100.0%abr · 100.0%

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feb 2024
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Historial de avisos

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abr 2024

ABR30
Expect some service interruption due to essential maintenance
CompletadoMantenimiento4 horas
  • En curso
    abril 30, 2024 a 09:12UTC
    En curso
    abril 30, 2024 a 09:12UTC

    Maintenance is ongoing and currently running to schedule. Thank you for your continued patience!

  • Planificado
    abril 30, 2024 a 06:30UTC
    Planificado
    abril 30, 2024 a 06:30UTC

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for up to 2 hours - we recommend you do not attempt to start an interview during this time. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

ABR22
Expect some service interruption due to essential maintenance
CompletadoMantenimiento1 hora
  • Planificado
    abril 22, 2024 a 08:00UTC
    Planificado
    abril 22, 2024 a 08:00UTC

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

Audio playback on iOS devices
Resuelto13 horas 5 minutos
  • Resuelto
    UTC
    Resuelto

    We have deployed the fix. However, we will continue to monitor the service until there are no signs of regression. Thanks for your patience.

  • Investigando
    UTC
    Investigando

    Audio playback on certain iOS devices can be on mute by default. We are currently working on a solution. The workaround is to playback video in fullscreen where an unmute icon will be visible.

ABR9
Expect some service interruption due to essential maintenance
CompletadoMantenimiento1 hora
  • Planificado
    abril 09, 2024 a 07:15UTC
    Planificado
    abril 09, 2024 a 07:15UTC

    As part of our upgrade routine, we will be carrying out server maintenance. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

mar 2024

Partial outage due to routine patch deployment
ResueltoInterrupción parcial1 hora
  • Resuelto
    UTC
    Resuelto

    Full availability was restored as of 13:45 (UTC) and the system has remained stable for 25 minutes. This matter is now considered resolved.

  • Investigando
    UTC
    Investigando

    A routine patch deployment has resulted in a higher-than-usual database load which may cause temporary unavailability of service for some users. Our engineering team is working on fixing this as a matter of urgency. We will keep you posted on the status until we resolve the issue.

feb 2024

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