Willo - Historial de avisos

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Historial de avisos

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jul 2026

Platform access in certain regions
ResueltoInterrupción parcial4 horas 6 minutos
  • Resuelto
    UTC
    Resuelto
    This incident has been resolved.
  • Supervisando
    UTC
    Supervisando
    We implemented a fix and are currently monitoring the result.
  • Identificado
    UTC
    Identificado

    We have identified and are working on a fix for this incident. If you are experiencing this issue, please refresh your browser by:

    Windows & Linux: Press Ctrl + F5 or Ctrl + Shift + R.

    Mac: Press Cmd + Shift + R


    You will be able to access Willo after this.

  • Investigando
    UTC
    Investigando

    We are currently investigating this incident and will update this page shortly.

jun 2026

Sub-processor outages affecting Willo Intelligence availability
ResueltoRendimiento degradado1 hora 57 minutos
  • Resuelto
    UTC
    Resuelto

    The upstream issues affecting our subprocessors (Anthropic and OpenAI) have now been resolved. Willo Intelligence features are fully operational again.

    Thank you for your patience.

  • Supervisando
    UTC
    Supervisando

    Due to the unavailability of Anthropic (https://status.claude.com/) and OpenAI (https://status.openai.com/) services, some of the Willo Intelligence features are currently unavailable.

    We are actively monitoring our subprocessors and the progress of this incident, and will update the system status accordingly.

may 2026

Service Disruption - Application Unavailable in Some Regions
ResueltoRendimiento degradado1 hora 7 minutos
  • Resuelto
    UTC
    Resuelto

    We have monitored the service since the fix was applied and can confirm all users should now have access to Willo without any issues. If you cleared your browser cache earlier and are still experiencing any problems, please contact our support team.

    We apologise for the disruption caused this morning and thank you for your patience.

  • Supervisando
    UTC
    Supervisando

    The issue affecting access to Willo has been resolved. If you are still seeing a blank white screen, please try the following:

    1. Clear your browser cache

    2. Refresh the page

    If you continue to experience any issues after doing this, please contact our support team.

    We apologise for the disruption and thank you for your patience.

  • Identificado
    UTC
    Identificado

    We are continuing to work on resolving an issue affecting access to Willo for some users. If you are affected, you will see a blank white screen when attempting to log in.

    Our team has identified the cause and is actively implementing a fix. We expect to provide a further update within the next 20 minutes.

    We're sorry for the disruption to your hiring process and appreciate your patience.

  • Investigando
    UTC
    Investigando

    We are currently investigating reports of the Willo platform being inaccessible for some users. Affected users will see a blank screen when attempting to access the application. This appears to be isolated to specific geographic regions and does not affect all users.

    Our engineering team has identified a likely cause and is actively working on a resolution. We will provide an update within 30 minutes.

    We apologise for the disruption.

MAY5
Expect some service interruption due to essential maintenance
CompletadoMantenimiento
  • Actualizar
    mayo 05, 2026 a 07:00UTC
    Actualizar
    mayo 05, 2026 a 07:00UTC
    El mantenimiento está ahora en progreso
  • Completado
    mayo 05, 2026 a 07:00UTC
    Completado
    mayo 05, 2026 a 07:00UTC

    As part of our upgrade routine, we will be carrying out server maintenance to make the platform faster, reliable and more secure. This work may result in a temporary interruption to usual Service for several minutes during the maintenance window. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at support@willo.video if you have any questions regarding this server upgrading exercise.

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may 2026 a jul 2026

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